Hello from Amazon.
We have cancelled your recent Amazon.co.uk order, #203-9797928-5914710, because we were unable to charge your credit card.
If you have questions about declined credit card payments, please review the information below.
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WHY DID MY CARD DECLINE?
We are unable to determine why your credit card was declined. A charge can be declined for a variety of reasons, some of which may not be related to the validity of the credit card. For this reason, we often try processing the charge again at a later time.
You may want to contact your card issuer. Some issuers may place restrictions on electronic and Internet purchases.
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HOW CAN I UPDATE MY PAYMENT METHOD FOR MY NEXT ORDER?
1. Shopping Basket: The next time you place an order through the Shopping Basket, enter your new information in the payment section of our order form.
2. 1-Click: If you prefer to use 1-Click shopping, you can modify your settings for future 1-Click orders through the 1-Click Settings link in Your Account. Click "Your Account" on our website, then click "1-Click Settings." Once you've signed in with your e-mail address and password, you'll be able to change the options for any address in your address book, including the default credit card for each entry.
3. Your Amazon.co.uk Account: You can add a new credit card to your Amazon.co.uk account before you place an order. Click "Your Account" on our website (you may be prompted to log in). Then click "Add a Credit" in the Payment section and follow the instructions to add your credit card.
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WHERE CAN I FIND MORE INFORMATION?
To learn more about the payment methods we accept, visit the Payment, Pricing & Promotions section of the Amazon.co.uk Help pages:
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Sincerely,